A phenomenal presentation by a team of experts from the New York City Department of Information Technology & Telecommunications was held on October 26, 2016. "Human-Centered Design" brought in an audience of roughly 80 attendees (in person and on web) at the NYC Department of Law
Dominic Berg, Associate Commissioner, Project Services - NYC DoITT, and his team of Felipe Flores, UX Design Lead, Amra Alic, UX Designer, and Lois Last, UX Manager, provided an enlightening and extremely informative session on Human-Centered Design; its purpose, its methodology, and its benefits to an organization if used effectively. The team was able to illustrate their successes, failures, and knowledge learned, all with examples within NYC Government.
Following the presentation, there was an active and dynamic Q&A/Open Discussion session involving those in person and on the webex. The event was extremely constructive and turned into an invigorating and captivating exchange of information and ideas providing much food for thought and plans for action
The presentation slide deck and presenter''s bio may be viewed at:
Thanks to all of those who attended and presented.